Privacy Policy

Sailor Success Education Services ("Sailor Success," "we," "us") operates sailorsuccess.online and related courses, tools, and the SailorGPT AI mentor. This policy explains what personal information we collect, how we use it, and the choices you have.

1. Information We Collect

• Information you provide directly — name, email, phone/WhatsApp number, and course-related details when you contact us, enroll in a course, book a call, or message us on WhatsApp.
• Course and platform data — enrollment, progress, and payment records held by our course platform, Graphy.
• SailorGPT interactions — questions and responses you share with SailorGPT to receive guidance; contributed stories or experiences you submit are handled per our separate SailorGPT contributor data notice.
• Usage data — standard website analytics (pages visited, general location, device/browser type) collected automatically to understand how the site is used and to improve it.

2. How We Use Your Information

• To deliver the courses, tools, and guidance you've requested
• To respond to your questions via WhatsApp, email, or our contact form
• To improve our content, courses, and SailorGPT's guidance quality
• To send you course-related updates and, where you've opted in, occasional educational content

We do not sell your personal information to third parties.

3. How We Share Information

We share information only where necessary to operate our services:

• Graphy, our course hosting platform, which processes enrollment and payment data on our behalf
• Service providers who help us operate the website, communications, or analytics, bound to use data only for the purpose we've engaged them for
• Where required by law, regulation, or a valid legal request

4. Data Security

We take reasonable technical and organizational measures to protect your information from unauthorized access, alteration, or disclosure. No online system is completely secure, but we work to keep your data appropriately protected.

5. Your Rights and Choices

• You can request access to, correction of, or deletion of your personal information
• You can opt out of promotional messages at any time by telling us via WhatsApp or email
• You can ask us what data we hold about you

To exercise any of these rights, email us at helpme@sailorsuccess.online.

6. Cookies and Analytics

Our website may use cookies and similar technologies for basic functionality and to understand aggregate site usage. You can control cookies through your browser settings.

7. Children's Privacy

Our services are intended for individuals pursuing or working in maritime careers and are not directed at children under 18. We do not knowingly collect personal information from children.

8. Governing Law

This policy is governed by the laws of India, including the Information Technology Act, 2000 and applicable rules made thereunder.

9. Changes to This Policy

We may update this policy from time to time. The "Last updated" date at the top reflects the most recent revision. Continued use of our services after changes means you accept the updated policy.

10. Contact Us

Questions about this policy or how we handle your data? Reach us at helpme@sailorsuccess.online or via WhatsApp.